Preliminary analysis of overbookings in the hotel industry / Horwath Consulting; Dutch Department of Economic Affairs
Legislation communautaire en matiere de tourisme / Cosimo Notarstefano
The proposed EC council regulation on common rules for a denied boarding compensation system in scheduled air transport / by Peter Stewart & Simon Taylor
La surreservation dans le transport aerien regulier / Alexandra Subremon
Sistemas de predicción para la demanda de plazas hoteleras : el proyecto plaza / Ignacio Olmeda Martos, Eugenio Fernández Vicente, María del Mar de Miguel Colom
La surréservation aérienne: un mal inévitable / Yves Tinard
Hotel room-inventory management: an overbooking model / Rex S. Toh, Frederick Dekay