11.		Formation de formateurs / Organisation Mondiale du Tourisme Data Publicação: 1996 Col.autor: OMT
12.		Quality considerations from the point of view of the hotel industry / P.A. Turpault Autor: Turpault, P.A.
13.		Quality hospitality education : training a cosmopolitan Workforce for internacional tourism / Jafar Jafari Autor: Jafari, Jafar
14.		Seeking the real Spain? : authenticity in motivation / Jo Waller, Stephen E. G. Lea Autor: Waller, Jo Coautor: ; Lea, Stephen E. G.
15.		Intervention / Francesco Frangialli Autor: Frangialli, Francesco
16.		Cross-cultural comparison of the information sources used by first-time and repeat travelers and its marketing implications / Joseph S. Chen, Dogan Gursoy Autor: Chen, Joseph S. Coautor: ; Gursoy, Dogan
17.		Des hôtes et des autres : tourisme et altérité / Franck Michel Autor: Michel, Franck
18.		De la conscientisation du touriste... / Jean-Didier Urbain Autor: Urbain, Jean-Didier
19.		Privileging the male gaze : gendered tourism landscapes / Annette Pritchard, Nigel J. Morgan Autor: Pritchard, Annette Coautor: ; Morgan, Nigel J.
20.		Asymmetric tourist response to price: loss aversion segmentation / Juan L. Nicolau Autor: L. Nicolau, Juan