Positioning the bed and breakfast: how well are we doing? / Randall S. Upchurch and Carl Boger
World Travel & Tourism Development / dir. John Hughes
An attributional approach to hotel selection : the customers' perceptions / Roger J. Callan
An attributional approach to hotel selection : the managers perceptions / Roger J. Callan
A study of service quality in small hotels and guesthouses / Nick Jonhns, Darren Lee-Ross
Limited service hotel brands / Robin Gauldie
Food and beverage developments / Chris Brown, Josef Ransley
The business of hotels / S. Medlik, H. Ingram
Accueil personnalisé dans les hôtels choice / Jocelyni Rameau
Manual de gastronomia [I volume] : a culinária profissional / J. Albano Marques; Instituto Nacional de Formação Turística. Divisão de Planeamento, Orientação Pedagógica e Cooperação Técnica