1.		Travel photos: Motivations, image dimensions, and affective qualities of places / Steve Pan, Jinsoo Lee, Henry Tsai Autor: Pan, Steve Coautor: ; Jinsoo, Lee Tsai, Henry
2.		Mobilising identity and culture in experience co-creation and venue operation / Peter Lugosi Autor: Lugosi, Peter
3.		Improving importance-performance analysis: The role of the zone of tolerance and competitor performance. The case of Taiwan's hot spring hotels / Kuan-Yu Chen Autor: Chen, Kuan-Yu
4.		La démarche qualité dans les offices de tourisme : Un outil de progrès collectif / Sabine Brousse Autor: Brousse, Sabine
5.		Service Quality Perception and Satisfaction: Buying Behaviour Prediction in an Australian Festivalscape / Johan Bruwer Autor: Bruwer, Johan
6.		Rural Lodging Establishments as Drivers of Rural Development / Rosa M. Hernández-Maestro, Óscar González-Benito Autor: Hernández-Maestro, Rosa M. Coautor: ; González-Benito, Óscar
7.		Congresso ADHP discutiu "Os desafios do director hoteleiro" / Manuel Ai Quintas Autor: Quintas, Manuel Ai
8.		Sistemas de Qualidade - desenvolvimento sustentável / Simara Soares Autor: Soares, Simara
9.		Conclusões do Congresso Nacional da ADHP- 11 e 12 Outubro 2013 / Manuel Ai Quintas Autor: Quintas, Manuel Ai
10.		Investigating Relationships Among Festival Quality, Satisfaction, Trust, and Support: The Case of an Oriental Medicine Festival / Hak-Jun Song [et al] Resp- Sec.: Hak-Jun, Song Choong-Ki, Lee Myungja, Kim Bendle, Lawrence J. Chang-Yeol, Shin
11.		Prices, prices and prices: A study in the airline sector / Yeamduan Narangajavana [et al.] Resp- Sec.: Narangajavana, Yemduan Garrigos-Simon, Fernando J. Sanchez García, Javier Forgas-Coll, Santiago
12.		A novel framework for customer-driven service strategies: A case study of a restaurant chain / Li-Fei Chen Autor: Li-Fei, Chen