Prioritisation of the hotel attributes according to their influence on satisfaction: A comparison of two techniques / Tahir Albayrak, Meltem Caber
Integration of Kano’s model into FQFD for Taiwanese Ban-Doh banquet culture / Ling-Zhong Lin, Huery-Ren Yeh, Ming-Chao Wang
Tourism experience and quality of life among elderly tourists / Hyelin Kim, Eunju Woo, Muzaffer Uysal
The role of Islamic religiosity on the relationship between perceived value and tourist satisfaction / Riyad Eid, Hatem El-Gohary
Key determinants of passenger loyalty in the low-cost airline business / Raphaël K. Akamavi [et al.]
Bonding to a new place never visited: Exploring the relationship between landscape elements and place bonding / Chia-Kuen Cheng, Huei-Yu Kuo
Drivers of customer relationships in quick-service restaurants: the role of corporate social responsibility / Krist R. Swimberghe, Barbara Ross Wooldridge
The impact of frontline employees’ work–family conflict on customer satisfaction: the mediating role of exhaustion and emotional displays / Xinyuan (Roy) Zhao, Anna S. Mattila, Nei Na Ngan
Ainda temos muito espaço para crescer / Patrícia Afonso
The attractiveness of wellness destinations: an importance–performance–satisfaction approach / Diego R. Medina-Muñoz, Rita D. Medina-Muñoz
Determinants of the adoption for travel information on smartphone / Eunjung No, Jin Ki Kim
Islamic attributes of destination: construct development and measurement validation, and their impact on tourist satisfaction / Mohamed Battour, Moustafa Battor, Muhammad Awais Bhatti