25.		Hospitality Marketing : Principles and Practice / David Bowie e Francis Buttle Autor: Bowie, David Data Publicação: 2011 Coautor: Buttle, Francis
26.		Visitor management practices and operational sustainability: Expedition cruising in the Kimberley, Australia / Pascal Scherrer, Amanda J. Smith, Ross K. Dowling Autor: Scherrer, Pascal Coautor: ; Smith, Amanda J. Dowling, Ross K.
27.		El modelo Fas: orígenes, desarrollo y aplicación en destinos turísticos / Eduardo Fayos-Solà, Ana Isabel Muñoz Mazón, Laura Fuentes Moradela Autor: Fayos-Solá, Eduardo Coautor: ; Muñoz Mazón, Ana Isabel Fuentes Moraleda, Laura
28.		Managing tourism products and destinations embedding public good components: a hedonic approach / Ricard Rigall-I-Torrent, Modest Fluvià Autor: Rigall-I-Torrent, Ricard Coautor: ; Fluvià, Modest
29.		The Restaurant : From concept to operation / John R. Walker Autor: Walker, John R.
30.		To distribute leadership or not? A lesson from the islands / Angela M. Benson, Deborah Blackman Autor: Benson, Angela Coautor: ; Blackman, Deborah
31.		Tourist destination governance : Practice, theory and Issues / Eric Laws [el al] Data Publicação: 2011 Resp- Sec.: Laws, Eric Richins, Harold Agrusa, Jerome Scott, Noel
32.		Yield management and airline strategic groups / Natalia Vila, Manuel Córcoles Autor: Vila, Natalia Coautor: ; Córcoles, Manuel
33.		Customer relationship management in tourism: management needs and research applications / Christine A. Vogt Autor: Vogt, Christine A.
34.		WhitePaper : a reform process for a more relevant UNWTO / OMT Data Publicação: 2011 Col.autor: OMT