HOTELQUAL : una escala para medir calidad percibida en servicios de alojamiento / Carlos Falces Delgado ...[et al]
Euro : guia de preparação para as empresas de turismo / Associação para a União Monetária da Europa
Consumer perceptions of special events: a multi-stimulus validation / Leo K. Jago, Robin N. Shaw
The application of the Guttman scaling procedure in the measurement of consumer behaviour: a marketing myopia / Yuksel Ekinci, Michael Riley
Personal aspects of vacationers' decision making processes: an interpretivist approach / Alain Decrop
Anti-tourist attitudes : Mediterranean charter tourism / Jens Kristian Steen Jacobsen
Strategic management in tourism / Luiz Moutinho
El turista ante el comercio electrónico / María Ángeles Rastrollo Horrillo, Pilar Alarcón Urbistondo
Antecedents of consumer satisfaction and dis-satisfaction (CS/D) on long-haul inclusive tours - a reality check on theoretical considerations / David Bowen
O turismo em Portugal : uma análise de integração micro-macroeconómica / João Albino Matos Silva
Profiling people searching for and purchasing travel products on the world wide web / Karin Weber, Wesley S. Roehl
Marketing culture and business performance in the airline industry / Kwaku Appiah-Adu