A case study of the 2002 FIFA World Cup Korea/Japan / Jeong-Woo Byun, Choong-Ki Lee
Proveitos e custos nos estabelecimentos hoteleiros / Direcção-Geral do Turismo
O Algarve à sua mesa : colectânea gastronómica / Câmara Municipal de Portimão; Valdemar Coutinho
Nos céus do mundo: gigantes da aviação continuam a engordar / Fernanda Ramos
Projet de programme de travail et de budget de l'organisation pour la période 2002-2003 / Organisation Mondiale du Tourisme
The perceived fairness of waitlist-management techniques for restaurants / Kelly A. McGuire, Sheryl E. Kimes
Strategic hotel development and positioning: the effects of revenue drivers on profitability / John W. O'Neill, Anna S. Mattila
Group revenue management: a model for evaluating group profitability / Sunmee Choi
The importance of information asymmetry in customers' booking decisions: a cautionary tale from the internet / Chih-Chien Chen, Zvi Schwartz
Table-games revenue management: applying survival analysis / Clayton Peister
The effect of meal pace on customer satisfaction / Breffni M. Noone [et al.]
Homenagem a Manuel Cipriano Gomes Mafra no centenário do falecimento (1905-2005) : encontros à mesa / org. Conselho da Cidade - Associação para a Cidadania; selecção de textos de Helena Gonçalves Pinto