Reconciling unsatisfying tourism experiences: message type effectiveness and the role of counterfactual thinking / Saerom Wang, Ksenia Kirillova and Xinran Lehto
Analysing the effects of social impacts of events on satisfaction and loyalty / Pinar Yürük, Ayse Akyol and Gülhayat Gölbasi Simsek
Weather perceptions, holiday satisfaction and perceived attractiveness of domestic vacationing in The Netherlands / Jelmer Hendrik Gerard Jeuring
Festival attributes and perceptions: a meta-analysis of relationships with satisfaction and loyalty / Sarah Tanford and Shinyong Jung
Yesterday once more? Autobiographical memory evocation effects on tourists' post-travel purchase intentions toward destination products / Cheng-Yue Yin, Patrick Poon and Jing-Lei Su
Malaysia my second home: the influence of push and pull motivations on satisfaction / Brian Kee Mun Wong, Ghazali Musa and Azni Zarina Taha
Resident-tourist value co-creation: the role of residents' perceived tourism impacts and life satisfaction / Zhibin Lin, Ye Chen and Raffaele Filieri
Self-determined travel facilitation with mental construal priming / Ye Zhang [et al.]
Why do online tourists need sellers' ratings? Exploration of the factors affecting regretful tourist e-satisfaction / Aihua Tseng
Dental tourism: examining tourist profiles, motivation and satisfaction / Mustaffa Jaapar [et al.]
Mining meaning from online ratings and reviews: tourist satisfaction analysis using latent dirichlet allocation / Yue Guo, Stuart J. Barnes and Qiong Jia
Big data for big insights: investigating language-specific drivers of hotel satisfaction with 412,784 user-generated reviews / Yong Liu [et al.]