Tourist engagement throughout the customer journey : a service ecosystem approach / Rodoula H. Tsiotsou [et al.]
Perspectives for communication in social media : the case of thermal spas / Vera Antunes [et al.]
Urban mobility and mobility-as-a-service (MaaS) trends / Xu Zhao [et al.]
Mercator XXI : Teoria e prática do marketing / Denis Lindon [et al.]