Safeguarding your customers: the guest's view of hotel security / Julie Feickert [et al.]
Understanding customer-derived value in the timeshare industry / Beverley Sparks, Ken Butcher, Grace Pan
Using childhood memory elicitation to gain insights into a brand at a crossroads: the in-n-out burger situation / Kathryn A. Braun-Latour, Michael S. Latour
An examination of whitewater boaters' expectations: are pre-trip and post-trip measures consistent? / Shannon Dickson, Troy E. Hall
The changing travel behaviour of Austria's ageing population and its impact on tourism / Claudia Möller, Klaus weiermair, Eva wintersberger
There is a market for destination information brochures - but is there a future / Christian Laesser
Creative tourism in destination development / Kaija Lindroth, Jarmo Ritalahti, Tuovi Soisalon-Soininen
Integrating sustainability into business : a management guide for responsible tour operations / Xavier Font, Janet Cochrane; United Nations Environment Programme
Estimating benefits and costs of casino gambling in Iowa, United States / Deepak Chhabra
Perceived risk and the non-institutionalized tourist role: the case of Israeli student ex-backpackers / Arie Reichel, Galia Fuchs, Natan Uriely
The Indian outbound travel market with special insight into the image of Europe as a destination / World Tourism Organization
Jornadas ARESP 04:balanço Lisboa 18, 19 e 20 de Novembro de 2004 / ARESP