1.		Competitive importance-performance analysis of an Australian wildlife park / Ross H. Taplin Autor: Taplin, Ross H.
2.		The value of self-stated attribute importance to overall satisfaction / Ross H. Taplin Autor: Taplin, Ross H.
3.		The influence of competition on visitor satisfaction and loyalty / Ross H. Taplin Autor: Taplin, Ross H.
4.		Using a randomised experiment to test the causal effect of service quality on visitor satisfaction and loyalty in a remote national park / Kate Rodger, Ross H. Taplin, Susan A. Moore Autor: Rodger, Kate Coautor: ; Taplin, Ross H. Moore, Susan A.
5.		Developing a better understanding of the complexities of visitor loyalty to Karijini National Park, Western Australia / Susan A. More, Kate Rodger and Ross H. Taplin Autor: Moore, Susan A. Coautor: ; Rodger, Kate Taplin, Ross H.