You've got trouble! : managing e-mail liability / Juline E. Mills, Joan Marie Clay, Mark Mortensen
Staying afloat in the tropics: applying a structural equation model approach to evaluating national tourism organization websites in the Caribbean / Alecia Douglas, Juline E. Mills
Zero acquaintance benchmarking at travel destination websites: what is the first impression that national tourism organizations try to make? / Jee-Hee Han, Juline E. Mills
Accessibility of hospitality and tourism websites: a challenge for visually impaired persons / Juline E. Mills, Jee-Hee Han, Joan Marie Clay