Managing real and virtual waits in hospitality and service organizations / Duncan Dickson, Robert C. Ford, Bruce Laval
The past as prologue: predicting the future of the convention and visitor bureau industry on the basis of its history / Robert C. Ford, William C. Peeper
Modeling locational factors for tourism employment / David J. Solnet [et al.]
An Asia-Pacific core–periphery futures paradox: divergent worker and tourist mobilities / Richard N. S. Robinson [et al.]