Responsabilidade social nas cadeias hoteleiras / Javier Rey-Maqueira Palmer; Maria Razumova; Augusto González
COTA(S): RP-1789
Serviço, experiência e economias transformadas / Jorge de Jesus
Measuring employees’ assimilation-specific adjustment / Zibin Song, Prakash K. Chathoth, Kaye Chon
COTA(S): RE-1253
A justice framework for understanding how guests react to hotel employee (mis)treatment / Pablo Zoghbi-Manrique-de-Lara, Teresa Aguiar-Quintana, Miguel A. Suárez-Acosta
COTA(S): RE-1193
Promoting frontline employees' quality of life: leisure benefit systems and work-to-leisure conflicts / Jo-Hui Lin, Jehn-Yih Wong, Ching-hua Ho
The effect of centralization on organizational citizenship behavior and deviant workplace behavior in the hospitality industry / Chang-Hua Yen, Hsiu-Yu Teng
Hotels' environmental policies and employee personal environmental beliefs: Interactions and outcomes / Chia-Jung Chou
Service quality and the training of employees: The mediating role of organizational commitment / Rajib Lochan Dhar
The importance of supervisor support for effective hotel employees: an empirical investigation in Cameroon / Osman M. Karatepe
COTA(S): RE-1268
A question of equilibrium: cruise employees at sea / Philip Gibson, Lawrence Perkins
COTA(S): RE-1830