1.
A comparison of service quality attributes for stand-alone and resort-based luxury hotels in Macau: 3-dimensional importance-performance analysis / Ivan Ka Wai Lai, Michael Hitchcok
Autor:
Lai, Ivan Ka Wai
Coautor:
;
Hitchcock, Michael
COTA(S):
RE-1193
2.
Local reactions to mass tourism and community tourism development in Macau / Ivan Ka Wai Lai and Michael Hitchcock
Autor:
Lai, Ivan Ka Wai
Coautor:
;
Hitchcock, Michael
COTA(S):
RE-926
3.
Sources of satisfaction with luxury hotels for new, repeat, and frequent travelers: a PLS impact-asymmetry analysis / Ivan Ka Wai Lai and Michael Hitchcock
Autor:
Lai, Ivan Ka Wai
Coautor:
;
Hitchcock, Michael
COTA(S):
RE-1193