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72.		Non-travel by Hong Kong residents / Bob McKercher Autor: Mckercher, Bob COTA(S): RE-1610
73.		How's the Service? A Study of Service Quality Perceptions across Sectors and Source Markets / Julian K. Ayeh, Rose Xiaying Chen Autor: Ayeh, Julian K. Coautor: ; Chen, Rose Xiaying COTA(S): RE-1610
74.		Health or self-indulgence? The motivations and characteristics of spa-goers / Athena H. N. Mak Autor: Mak, Athena H. N. Coautor: ; Wong, Kevin K.F Chang, Richard C. Y. COTA(S): RE-1610
75.		Forecasting of Hong Kong airport's passenger throughput / Wai Hong Kan Tsui [et al.] Resp- Sec.: Wai Hong, Tsui Kan Balli, Hatice Ozer Gilbey, Andrew Gow, Hamish COTA(S): RE-1193
76.		Barriers affecting organisational adoption of higher order customer engagement in tourism service interactions / Prakash K. Chathoth [et al.] Resp- Sec.: Clathoth, Prakash K. Ungson, Gerardo R. Altinay, Levent Chan, Eric S. W. Harrington, Robert Okumus, Fevzi COTA(S): RE-1193
77.		Typologies of tourists’ time–space consumption: a new approach using GPS data and GIS tools / A. Yair Grinbergera, Noam Shovala, Bob McKercher Autor: Grinberger, A. Yair Coautor: ; Shoval, Noam Mckercher, Bob COTA(S): RE-1775
78.		Tourism and hospitality Tourism : Manual on Module I- Introduction to Tourism / Personal, Social and Humanities Education Section Education Bureau Data Publicação: 2013 Col.autor: Government of the Hong Kong Special Administrative Region COTA(S): 16331-Dg
79.		The impact of tour service performance on tourist satisfaction and behavioral intentions: a study of chinese tourists in Hong Kong; Andrew Chan, Cathy H.C. Hsu, Tom Baum Autor: Chan, Andrew Coautor: ; Hsu, Cathy H.C. Baum, Tom COTA(S): RE-1562
80.		Exploring perceived tensions arising from tourist behaviors in a Chinese context / Kim Ieng Loi, Philip L. Pearce Autor: Kim, Leng Loi Coautor: ; Pearce, Philip L. COTA(S): RE-1562