
1.		Contact : customer service in the hospitality and tourism industry / Donald M. Davidoff Autor: Davidoff, Donald M. Data Publicação: 1994 COTA(S): 5563
2.		Rapport conjoint sur l'emploi 1997 / Union Européenne, le Conseil Data Publicação: 1997 Col.autor: Comunidade Europeia. Conselho COTA(S): 6589.1; 6589.2
3.		Necesidades de capital humano en la restauración / Pedro Galindo Vegas Autor: Galindo Vegas, Pedro
4.		Les stratégies des entreprises de tourisme / Jean-Baptiste Treboul Autor: Tréboul, Jean-Baptiste Data Publicação: 1998 COTA(S): 7194
5.		150 European Union measures affecting the hotel, restaurant and café sector / HOTREC-Confederation of National Associations of Hotels, Restaurants, Cafés and Similar Establishments in the European Union and the European Economic Area Data Publicação: 1998 Col.autor: HOTREC-Confederation of the National Associations of Hotels COTA(S): 7282
6.		Trabalho a tempo parcial: aspectos da situação actual e orientações recomendáveis / Vera Santana, coord., [et alli] Data Publicação: 2001 Coautor: Santana, Vera Centeno, Luís Gomes Fernandes, Pedro Afonso Centeno, Mário Ferreira, Paula Abrantes, Carvalho Pereira, José Carlos Silva Pedrosa, Célia Paixão, Manuela COTA(S): 8403.26
7.		Labor scheduling: a comentary / Gary M. Thompson Autor: Thompson, Gary M.
8.		The hotel industry's summer of 2006: a watershed moment for America's Labor Unions / David Sherwyn, Zev Eigen, Paul Wagner Autor: Sherwyn, David Coautor: ; Eigen, Zev, co-autor Wagner, Paul, co-autor COTA(S): RE-1268
9.		A dynamic perspective of meeting planners´satisfaction: toward conceptualization of critical relevancy / Haemoon Oh, Hyeon-Cheol Kim, Kyung-Wan Hong Autor: Oh, Haemoon Coautor: ; Kim, Hyeon-Cheol Kyung-Wan, Hong COTA(S): RE-1193
10.		Job involvement, commitment, satisfaction and turnover: Evidence from hotel employees in Cyprus / Anastasios Zopiatis, Panayiotis Constanti, Antonis L. Theocharous Autor: Zopiatis, Anastasios Coautor: ; Constanti, Panayiotis Theocharous, A. L. COTA(S): RE-1193