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42.		The impact of high-commitment HR practices on hotel employees' proactive customer service performance / Mengyuan Chen [et al.] Resp- Sec.: Chen, Mengyuan Yijing, Lu Yan, Li Xing, Zhou Weiwen, Li COTA(S): RE-1268
43.		Sources of satisfaction with luxury hotels for new, repeat, and frequent travelers: a PLS impact-asymmetry analysis / Ivan Ka Wai Lai and Michael Hitchcock Autor: Lai, Ivan Ka Wai Coautor: ; Hitchcock, Michael COTA(S): RE-1193
44.		Assessing the effectiveness of empowerment on service quality: a multi-level study of Chinese tourism firms / Meizhen Lin, Xiaoyi Wu and Qian Ling Autor: Meizhen, Lin Coautor: ; Xiaoyi, Wu Qian, Ling COTA(S): RE-1193
45.		ESTRELLA DAMM GASTRONOMY CONGRESS: legado para o futuro / Joaquim Ribeiro Autor: Ribeiro, Joaquim COTA(S): RP-924
46.		O Ferrari dos spas / Maria João Vieira Pinto Autor: Pinto, Maria João Vieira COTA(S): RP-1837
47.		Ser o número um na cidade é o objectivo / Fernanda Ramos Autor: Ramos, Fernanda COTA(S): RP-1385
48.		Introduction to Professional Food Service / Culinary Institute of America Data Publicação: 1968 Col.autor: Culinary Institute of America COTA(S): 640.43 CIA INT
49.		The Spirit to Serve : Marriott´s Way / J. W. Marriott Jr Autor: Marriott Jr, J. W.; Brown, Kathi Ann Data Publicação: 1997 COTA(S): 640.43 MAR SPI
50.		Marco teórico referencial para la implementación de la gestión ambiental en hoteles Encanto de Cuba / Gustavo Pelegrino Enamorado y C. Migdely Barbarita Ochoa Avila Autor: Pelegrino Enamorado, Gustavo Coautor: ; Ochoa Ávila, Migdely Barbarita COTA(S): RE-319