E-commerce expenses and financial performance of American upper midscale hotels / Cristian Morosan, Nan Hua and Agnes Defranco
COTA(S): RE-1831
The impact of high-commitment HR practices on hotel employees' proactive customer service performance / Mengyuan Chen [et al.]
COTA(S): RE-1268
Sources of satisfaction with luxury hotels for new, repeat, and frequent travelers: a PLS impact-asymmetry analysis / Ivan Ka Wai Lai and Michael Hitchcock
COTA(S): RE-1193
Assessing the effectiveness of empowerment on service quality: a multi-level study of Chinese tourism firms / Meizhen Lin, Xiaoyi Wu and Qian Ling
ESTRELLA DAMM GASTRONOMY CONGRESS: legado para o futuro / Joaquim Ribeiro
COTA(S): RP-924
O Ferrari dos spas / Maria João Vieira Pinto
COTA(S): RP-1837
Ser o número um na cidade é o objectivo / Fernanda Ramos
COTA(S): RP-1385
Introduction to Professional Food Service / Culinary Institute of America
COTA(S): 640.43 CIA INT
The Spirit to Serve : Marriott´s Way / J. W. Marriott Jr
COTA(S): 640.43 MAR SPI
Marco teórico referencial para la implementación de la gestión ambiental en hoteles Encanto de Cuba / Gustavo Pelegrino Enamorado y C. Migdely Barbarita Ochoa Avila
COTA(S): RE-319