
121.		Global airlines : competition in a transnational industry / Pat Hanlon Autor: Hanlon, Pat Data Publicação: 1996 COTA(S): 6824
122.		La notion de "qualité totale" et la politique du tourisme / Peter Keller Autor: Keller, Peter
123.		Quality from the standpoint of the travel organiser: the example of major operators / Martin Brackenbury Autor: Brackenbury, Martin
124.		Competitividad y calidad en la nueva era del turismo / Eduardo Fayos-Solá Autor: Fayos-Solá, Eduardo
125.		Heathrow - the world's best connection / Jean Nicholson Autor: Nicholson, Jean
126.		La formation à la gestion et la qualité dans l'hotellerie familiale et independante / Pierre Gouirand Autor: Gouirand, Pierre
127.		O euro e a competitividade das empresas / Vitor Santos Autor: Santos, Vitor
128.		Financial management / Brian Griffiths Autor: Griffiths, Brian
129.		Comunicação / Peter Keller Autor: Keller, Peter
130.		Major trends and challenges of the Korean tourism industry / Jong Hee Kim Autor: Kim, Jong Hee