Operating performance of the world's hotel industry / Travel & Tourism Analyst
The impact of branding on the UK hotel industry / Andrew Sangster
A labor-management partnership : San Francisco's hotels and the employees' union try a new approach
Ethics : communicating standards and influencing behavior / Betsy Stevens, Judi Brownell
European hotel branding / Andrew Sangster
Strategic approaches to lodging excellence : a look at the industry's overall best-practice champions / Laurette Dubé, Leo M. Renaghan
Improving performance in small and medium-sized hotels: the swiss experience / Macy Marvel [et al.]
Association meeting planners' loyalty to hotel chains / Karin Weber
The significance of SMEs in europe's tourism supply / Manfred Kohl
SMES in the hotel industry : recent experience and prospects for the future / Allain-Philippe Feutré
Distribution des prestations hôtelières, politiques de prix et internet / Peter O'Connor
Budget hotels in Europe / Macy Marvel