1.		Understanding customer-derived value in the timeshare industry / Beverley Sparks, Ken Butcher, Grace Pan Autor: Sparks, Beverley Coautor: ; Butcher, Ken, co-autor Pan, Grace, co-autor COTA(S): RE-1268
2.		Cross-cultural partner relationships in the travel trade: a Sino-Australian study / Grace W Pan, Beverley Sparks, Liz Fulop Autor: Pan, Grace Coautor: ; Sparks, Beverley, co-autor Fulop, Liz, co-autor COTA(S): RE-111