
1.		Food-service leadership : could attila run a restaurant ? / Ronald F. Cichy, Michael P. Sciarini, Mark E. Patton Autor: Cichy, Ronald F. Coautor: ; Sciarini, Michael P. Patton, Mark E.
2.		Contact : customer service in the hospitality and tourism industry / Donald M. Davidoff Autor: Davidoff, Donald M. Data Publicação: 1994 COTA(S): 5563
3.		Business ethics and tourism: from micro to macro perspectives / Alf H Walle Autor: Walle, Alf H
4.		Protection et securité des touristes : mesures pratiques pour les destinations / Organisation Mondiale du Tourisme Data Publicação: 1997 Col.autor: OMT COTA(S): 6655
5.		Como evitar reclamações : manual prático da restauração / Fernando Saraiva Autor: Saraiva, Fernando Data Publicação: [1997?] COTA(S): 6633; 6633-a; 6633-b; 6633-c; 6633-d; 640.43 SAR CO
6.		Responsabilidade administrativa em matéria de ambiente / Vasco Pereira da Silva Autor: Silva, Vasco Pereira da Data Publicação: 1997 COTA(S): 6621
7.		Sports and safety: leisure and liability / Steve Frosdick Autor: Frosdick, Steve
8.		Quality from the standpoint of the travel organiser: the example of major operators / Martin Brackenbury Autor: Brackenbury, Martin
9.		O euro e o turismo / Deloitte & Touche Consulting Col.autor: Deloitte & Touche
10.		Managing strategies and financial considerations: historic properties / Lester Borley Autor: Borley, Lester
11.		Impact du tourisme sur la société / Danho Daoud Autor: Daoud, Danho
12.		Stakeholders in tourism : what stakeholders expect national tourist offices to deliver / Bill Richards Autor: Richards, Bill