Understanding customer choices: a key to successful management of hospitality services / Rohit Verma, Gerhard Plaschka, Jordan J. Louviere
The art and science of customer choice modeling: reflections, advances, and managerial implications / Rohit Verma, Gerhard Plaschka
Safeguarding your customers: the guest's view of hotel security / Julie Feickert [et al.]
COTA(S): RE-1268
Safeguarding your Customers : The Guest's view of hotel security / Julie Feickert [et al.]
COTA(S): 18161.12