Labour shortages in the international hotel industry / Andrew Lockwood, Yvonne Guerrier
The management of hotel operations / Peter Jones, Andrew Lockwood
COTA(S): 5252
Job satisfaction, organisation commitment and occupational culture : a case from the UK pub industry / Michael Riley...[et al.]
Operations management research in the hospitality industry / Peter Jones, Andrew Lockwood
ICT paradox lost? A stepwise DEA methodology to evaluate technology investments in tourism settings / Marianna Sigala, [et al.]
Handbook of hospitality operations and IT / Peter Jones [et al]
COTA(S): 14246; 14246.a
Food and Beverage Management / Bernard Davis
COTA(S): 14247; 14247.a
Demand fluctuations, Labour flexibility and productivity / Sangwon Park [et al.]