Quels hôtels de chaîne pour demain? / Patrick Babayou, Thierry Racaud

Autor: Babayou, Patrick Coautor: ; Racaud, Thierry

Involvement: travel motivation and destination selection / Bharath M. Josiam, George Smeaton, Christine Clements

Autor: Josiam, Bharath M. Coautor: ; Smeaton, George
Clements, Christine J.

Cartes de fidélité

La qualité c'est aussi celle des hommes / François Clair

Autor: Clair, François

Service quality, customer satisfaction, and customer value: a holistic perspective / Haemoon Oh

Autor: Oh, Haemoon

The organised travel market in Belgium / Rik De Keyser

Autor: De Keyser, Rik

Monitoring change and strategic decision making : limits and possibilities / Sophie Elias-Varotsis

Autor: Elias-Varotsis, Sophie

Weather and holiday destination preferences : image, attitude and experience / Martin Lohmann, Eike Kaim

Autor: Lohmann, Martin Coautor: ; Kaim, Eike

A typology of tourist information search strategies / Dlae Fodness, Brian Murray

Autor: Fodness, Dale Coautor: ; Murray, Brian

HOTELQUAL : una escala para medir calidad percibida en servicios de alojamiento / Carlos Falces Delgado ...[et al]

Autor: Falces Delgado, Carlos Coautor: ; Sierra Díez, Benjamín
Becerra Grande, Alberto
Briñol Turnes, Pablo