Dining Occasions, Service Failures and Customer Complaint Behaviours: an Empirical Assessment / Janet Chang, Mahmood A. Khan, Chen-Tsang (Simon) Tsai
COTA(S): RE-1610
Tourism in a post-conflict situation of fragility / Marina Novelli, Nigel Morgan, Carmen Nibigira
COTA(S): RE-1253
The role of social relationships in the setting up and management of small tourism businesses in two Portuguese rural areas / Deolinda Goretti Vaz da Silva Rebelo
COTA(S): 14443
Conflicting preferences among tourists and residents / Nanni Concu, Gianfranco Atzeni
COTA(S): RE-1193
Development of Dark Tourism in contemporary society / Natalija Minic
COTA(S): A-1542-Dg