Effects of destination image and total perceived value on tourists' behavioral intentations: an investigation of domestic festival tourists / Mehmet Oguzhan Ìlban, Mehmet Kasli and Muammer Bezirgan
Factors affecting customer satisfaction in responses to negative online hotel Reviews: the impact of empathy, paraphrasing, and speed / Hyounae Min, Yumi Lim, Vincent P. Magnini
How customer experience affects the customer-based brand equity for tourism destinations / Yan Yang, Xiaoming Liu, Jun Li
Using social network analysis to explain communication characteristics of travel-related electronic word-of-mouth on social networking sites / Qiuju Luo, Dixi Zhong
Tourisme & marketing de contenu / Yann Gourvennec [et al.]
If i was going to die i should at last be having fun: Travel blogs meaning and tourist experience / Carmela Bosanmgit, Sally Hibbert and Scott McCabe
Exploring electronic word-of-mouth (eWOM) in the consumer purchase decision-making process: the case of online holidays – Evidence from United Kingdom (UK) consumers / Cheng-Hao Chen [et al.]
Word of mouth and satisfaction in cruise port destinations / Giovanni Satta [et al.]
Twenty-five years of word-of-mouth studies: a critical review of tourism research / IIenia Confente
La photo, un support de communication de plus en plus exigeant / Damien Soissons, Hannah Eyraud