Customer satisfaction in portuguese Hotels: evidence for different regions and hotel segments / Luís Pacheco
COTA(S): RE-1831
An assessment of Zoo visitors' revisit intentions / Hung-Che Wu, Ching-Chan Cheng and Wien Hong
The role of intrinsic in-flight cues in relationship quality and behavioural intentations: segmentation in less mindful and mindful passengers / Sandra Maria Correia Loureiro and Ana Filipa Fialho
COTA(S): RE-1562
A casino-induced satisfaction of needs: scale development and its relationship with casino customer loyalty / Henry Tsai, Cathy H. C. Hsu and Louisa Yee-Sum Lee
L'observation de l'e-réputation des hôtels. Un outil marketing essentiel en Champagne et en Ardenne (et ailleurs...). / Séverine Portet
COTA(S): RE-410
Oportunidades para os destinos usarem as redes sociais para co-criar / John T. Bowen
COTA(S): RP-1789
Fuzzy segmentation of postmodern tourists / Pierpaolo D'Urso [et al.]
COTA(S): RE-1193
Enhancing satisfaction and sustainable management: Whale Watching in the Azores / Julia Bentz [et al.]
Dimensions of lodging guest satisfaction among guests with mobility challenges: A mixed-method analysis of web-based texts / Ye Zhang, Shu Tian Cole
Holiday recovery experiences, tourism satisfaction and life satisfaction - Is there a relationship? / Chun-Chu Chen, Wei-Jue Huang, James F. Petrick