Food-service leadership : could attila run a restaurant ? / Ronald F. Cichy, Michael P. Sciarini, Mark E. Patton
Contact : customer service in the hospitality and tourism industry / Donald M. Davidoff
COTA(S): 5563
Business ethics and tourism: from micro to macro perspectives / Alf H Walle
Protection et securité des touristes : mesures pratiques pour les destinations / Organisation Mondiale du Tourisme
COTA(S): 6655
Como evitar reclamações : manual prático da restauração / Fernando Saraiva
COTA(S): 6633; 6633-a; 6633-b; 6633-c; 6633-d; 640.43 SAR CO
Responsabilidade administrativa em matéria de ambiente / Vasco Pereira da Silva
COTA(S): 6621
Sports and safety: leisure and liability / Steve Frosdick
Quality from the standpoint of the travel organiser: the example of major operators / Martin Brackenbury
O euro e o turismo / Deloitte & Touche Consulting
Managing strategies and financial considerations: historic properties / Lester Borley
Impact du tourisme sur la société / Danho Daoud
Stakeholders in tourism : what stakeholders expect national tourist offices to deliver / Bill Richards
Empresa turística y responsabilidad medio ambiental: cuestiones procesales civiles / Andrea Planchadell Gargallo
Estratégias empresariais para as agências de viagens : análise do contexto / Associação Portuguesa das Agências de Viagens e Turism; Prelibação
COTA(S): 7654.2
A preliminary study of chefs' attitudes and knowledge of healthy eating in Edinburgh's restaurants / Gillian Middleton
Principes directeurs pour les agents de liaison des administrations nationales de tourisme ANT: pour la protection des enfants contre l'exploitation sexuelle dans le tourisme / Organisation Mondiale du Tourisme
COTA(S): 8783-III
Social Accountability 8000 / Council on Economic Priorities Accreditation Agency
COTA(S): 8569
La calidad es rentable : Conferencia sobre Turismo de Ocio y Protección al consunidor en el Mediterráneo / Centro Europeo del Consumidor en España; OMT, Secretaría General de Turismo
COTA(S): 12609
Gestão das Organizações / Sebastião Teixeira
COTA(S): 12623
Responsabilidade social nas cadeias hoteleiras / Javier Rey-Maqueira Palmer; Maria Razumova; Augusto González
COTA(S): RP-1789
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