Dining Occasions, Service Failures and Customer Complaint Behaviours: an Empirical Assessment / Janet Chang, Mahmood A. Khan, Chen-Tsang (Simon) Tsai
Tourism in a post-conflict situation of fragility / Marina Novelli, Nigel Morgan, Carmen Nibigira
The role of social relationships in the setting up and management of small tourism businesses in two Portuguese rural areas / Deolinda Goretti Vaz da Silva Rebelo
Conflicting preferences among tourists and residents / Nanni Concu, Gianfranco Atzeni
Development of Dark Tourism in contemporary society / Natalija Minic