1.		A sustentabilidade do turismo em ilhas de pequena dimensão: o caso dos Açores / Ana Isabel Damião de Serpa Arruda Moniz Autor: Moniz, Ana Isabel Damião de Serpa Arruda
2.		Capital humano y rendimiento educativo en turismo / Adelaida Lillo Bañuls Autor: Lillo Bañuls, Adelaida
3.		Aproximación mediante el gasto al valor recreativo de las estaciones de invierno para la práctica deportiva. El caso de la Sierra de Madrid / Javier Alarcón Luque Autor: Alarcón Luque, Javier
4.		Hospitality teams: knowledge sharing and service innovation performance / Meng-Lei Monica Hu, Jeou-Shyan Horng, Yu-Hua Christine Sun Autor: Meng-Lei, Monica Hu Coautor: ; Jeou-Shynan, Horng Yu-Hua, Christine Sun
5.		Efficiency and effectiveness of service business: evidence from international tourist hotels in Taiwan / Ming-Miin Yu, Bruce C. Y. Lee Autor: Ming-Miin, Yu Coautor: ; Lee, Bruce C. Y.
6.		Turismo e tecnologias de informação : Tecnologias de informação na gestão da actividade turística: guia do formador / João Ventura, Pedro Leite Fragoso Autor: Ventura, João Coautor: ; Fragoso, Pedro Leite
7.		A mediation model of tourists' repurchase intentions for packaged tour services / Yanqun He, Haiyan Song Autor: Yanqun, He Coautor: ; Haiyan, Song
8.		Israeli Guests and Egyptian hosts in Sinai : A bubble of serenity / Natan Uriely, Darya Maoz, Arie Reichel Autor: Uriely, Natan Coautor: ; Maoz, Darya Reichel, Arie
9.		Tip-collection strategies, service guarantees, and consumer evaluations of group package tours / Sheng-Hshiung Tsaur, Chih-Hung Wang Autor: Sheng-Hshiung, Tsaur Coautor: ; Chih-Hung, Wang
10.		"You felt like lingering..." : Experiencing "Real" service at the winery tasting room / Steve Charters, Joanna Fountain, Nicola Fish Autor: Charters, Steve Coautor: ; Fountain, Joanna Fish, Nicola