Marketing for Hospitality and Tourism / Philip R. Kotler
Marketing Strategies for Tourism Destinations. Target market: BRAZIL / ETC- European Travel Commission
Online Guest Reviews and Hotel Classification Systems : An Integrated Approach / OMT
Check-In Check-Out Managing Hotel Operations / Gary K. Vallen
Travel Trends Report 2014 / ABTA - The Travel Association
The professional restaurant manager / David K. Hayes, Allisha A. Milles, Jack D. Ninemeier
Imagineering: Innovation in the Experience Economy / Gabrielle Kuiper