Understanding the Effects of a Tourism Crisis: The Impact of the BP Oil Spill on Regional Lodging Demand / Brent W. Ritchie [et al]
An analysis of cruise ship impact on local hotel demand – an event study in Charleston, South Carolina / Frank Hefner, Brumby McLeod, John Crotts
The perceived usefulness of blog postings: An extension of the expectancy-disconfirmation paradigm / Anita Zehrer, John C. Crotts, Vincent P. Magnini
Understanding customer delight: an application of travel blog analysis / Vincent P. Magnini, John C. Crotts, Anita Zehrer
Measuring guest satisfaction and competitive position in the hospitality and tourism industry : An application of stance-shift analysis to travel blog narratives / John C. Crotts, Peyton R. Mason, Boyd Davis
Travel blogs and the implications for destination marketing / Bing Pan, Tanya MacLaurin, John C. Crotts
Cross-cultural research: are researchers better served by knowing respondents' country of birth, residence, or ctizenship? / John C. Crotts, Stephen W. Litvin
Carving and tourism : A Maori perspective / Chris Ryan, John Crotts