Corporate social responsibility and equity-holder risk in the hospitality industry / YongHee Kim, MinChung Kim and Anna S. Mattila
The effect of self–brand connection and self-construal on brand lovers’ word of mouth (WOM) / Eunjin Kwon, Anna S. Mattila
Service research in the hospitality literature: insights from a systematic review / Jay Kandampully [et al.]
The impact of gender and prepurchase mood on consumer guilt after a travel purchase / Lydia Hanks, Anna S. Mattila