Boîte à outils pour la communication de crise dans le tourisme : Listes de points à vérifier et pratiques de référence / OMT
Tourism supply chain management / Haiyan Song
O Turismo para Todos na oferta hoteleira de Lisboa: um custo ou um investimento? / Dora Maria Messias Alexandre
The mind of the Chinese Traveller : Kairos future on behalf of European Travel Commission / ETC- European Travel Commission
The Middle East outbound travel market with special insight into the image of Europe as a destination / World Tourism Organization; European Travel Commission
Tourism Success Stories and Rising Stars : World Tourism Conference Proceedings , Kota Kinabalu, Malaysia, 4-6 October 2010
Comportamentos de procura de informação e compra online / Pedro Dionísio, Hélia Gonçalves Pereira, Margarida Cardoso
A eficácia dos Sites Turísticos. : Estudo de caso: Lisboa e os principais concorrentes / Maria Marta Lam Ladeiro
Digital Marketing: Strategy, Implementation and Practice / Dave Chaffey; Fiona Ellis-Chadwick
Understanding Chinese outbound Tourism : What the Chinese blogosphere is saying about Europe
Apresentação do estudo "Internacionalização do turismo em meio rural" / Sónia Huerta- THR,Innovative Tourism Advisors