The future of consumer society : Prospects for sustainability in the New Economy / Maurie J. Cohen
Restauration et tourisme / François Blouin [et al.]
Managing customer citizenship behaviour: the moderating roles of employee responsiveness and organizational reassurance / Vincent Wing Sun Tung, Po-Ju Chen and Markus Schuckert
Be a "Superhost": the importance of badge systems for peer-to-peer rental accommodations / Sai Liang [et al.]
Relationship between customer sentiment and online customer ratings for hotels - an empirical analysis / M. Geetha, Pratap Singha and Sumedha Sinha
It wasn't me, it was my festival me: the effect of event stimuli on attendee identity formation / Andrew Davis
Delighted or satisfied? Positive emotional responses derived from theme park experiences / Jianyu Ma [et al.]
Developing an effective loyalty program using goal-gradient behavior in tourism industry / Tae Ho Song, Sang Yong Kim and Woo Li Ko
The value-belief-emotion-norm model: investigating customers' eco-friendly behavior / Heesup Han, Jinsoo Hwang and Myong Jae Lee
The influence of website quality dimensions on e-purchasing behaviour and e-loyalty: a comparative study of Egyptian travel agents and hotels / Mohamed A. Abou-Shouk and Gamal S. Khalifa
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