Evaluating small travel agency productivity / Patricia Wood DuVall, Ray M. Haynes, Lawrence J. Truitt

Autor: DuVall, Patricia Wood Coautor: ; Haynes, Ray M.
Truitt, Lawrence J.

The travel and tourism industry in Canada

Mystery shopper research : when properly used a powerful tool for monitoring and correcting service levels in travel agencies / Eric Sondervan, Ad Schalekamp

Autor: Sondervan, Eric Coautor: ; Schalekamp, Ad

Travel & tourism analyst database : the travel and tourism industry in Austria

Factors affecting customer evaluation of service quality in travel agencies : an investigation of customer perceptions / Gaston LeBlanc

Autor: LeBlanc, Jean-Michel

Travel & tourism analyst database : the UK travel and tourism industry

The travel and tourism industry in Denmark

The growth of international travel service companies / Joan Feldman

Autor: Feldman, Joan

The travel & tourism industry in France

The travel and tourism industry in the Netherlands