A grande mudança tem a ver com o aumento de poder do consumidor / José luís Elias
The role of cybermediaries in reputation building and price premiums in the online hotel market / Nira Yacouel, Aliza Fleischer
Customer co-creation of travel services: The role of company support and customer satisfaction with the co-creation performance / Ursula S. Grissemann, Nicola E. Stokburger-Sauer
Turismo Português está mais profissionalizado / José Luís Elias
Tecnologia, Smart tv's criam novas oportunidades de negócio / Tiago da Cunha Esteves
SET não estabelece objectios para 2012 : Cecília Meireles no Parlamento / José Luís Elias
Revoluções no sector turístico / Ana Barbosa
XXXIV Congresso Nacional da APAVT. Coimbra : conclusões e recomendações / APAVT
The Middle East outbound travel market with special insight into the image of Europe as a destination / World Tourism Organization; European Travel Commission
Developing a risk management model in travel agencies activity: An empirical analysis / Maria Oroian, Marinela Gheres
Improving tourism policy implementation – The use of hybrid MCDM models / Chui-Hua Liu, Gwo-Hshiung Tzeng, Ming-Huei Lee
Como vão ser as agências do futuro? / Patrícia Afonso
Le mobile, un outil essentiel de la gestion de la relation clients du groupe Accor / Isabelle Birem, Mathieu Saccharin
A comparative study of tourism supply chains with quantity competition / Yun Huang, Haiyan Song, George Q. Huang, Jiamiao Lou
The Chinese outbound travel market / OMT, ETC
Technical efficiency measurement and inverse B-convexity: Moroccan travel agencies / Olga Goncalves [et al.]
Managing business travel: Developments and dilemmas in corporate travel management / Per Gustafson
A hierarchical model of technology adoption for small owner-managed travel firms: An organizational decision-making and leadership perspective / Andrew J. Spencer, Dimitrios Buhalis, Miguel Moital
The formation of a tourist destination's image via information sources: the moderating effect of culture / Dolores M. Frías [et al.]
Best Western France met son offre en avant sur tous les écrans! / Clément Thirode