21.		The signaling effect of management response in engaging customers: A study of the hotel industry / Chunyu Li, Geng Cui and Ling Peng Autor: Chunyu, Li Coautor: ; Geng, Cui Ling, Peng COTA(S): RE-1193
22.		Forecasting tourism demand with Google trends: accuracy comparison of countries versus cities / Irem Önder Autor: Önder, Irem COTA(S): RE-1610
23.		Service quality, satisfaction, and customer loyalty in Airbnb accommodation in Thailand / Constantinos-Vasilios Priporas [et al.] Autor: Priporas, Constantinos-Vasilios Coautor: ; Stylos, Nikolaos Vedanthachari, Lakshmi Narasimhan Santiwatana, Pruit COTA(S): RE-1610
24.		Sharing tourism experiences: the posttrip experience / Jeongmi (Jamie) Kim and Daniel R. Fesenmaier Autor: Kim, Jeongmi (Jamie) Coautor: ; Fesenmaier, Daniel R. COTA(S): RE-111
25.		The importance of security for hostel price premiums: European empirical evidence / Susana Cró and António Miguel Martins Autor: Cró, Susana Coautor: ; Martins, António Miguel COTA(S): RE-1193
26.		Online destination image: comparing national tourism organisation's and tourists' perspectives / Athena H. N. Mak Autor: Mak, Athena H. N. COTA(S): RE-1193
27.		'You will like it!' using open data to predict tourists' response to a tourist attraction / Eleonora Pantano, Constantinos-Vasilios Priporas and Nikolaos Stylos Autor: Pantano, Eleonora Coautor: ; Priporas, Constantinos-Vasilios Stylos, Nikolaos COTA(S): RE-1193
28.		Be a "Superhost": the importance of badge systems for peer-to-peer rental accommodations / Sai Liang [et al.] Resp- Sec.: Liang, Sai Schuckert, Markus Law, Rob Chih-Chien, Chen COTA(S): RE-1193
29.		Relationship between customer sentiment and online customer ratings for hotels - an empirical analysis / M. Geetha, Pratap Singha and Sumedha Sinha Autor: Geetha, M. Coautor: ; Singha, Pratap Sinha, Sumedha COTA(S): RE-1193
30.		Coping with the risk of internet connectivity in hotels: perspectives from American consumers traveling internationally / Agnes DeFranco and Cristian Morosan Autor: DeFranco, Agnes L. Coautor: ; Morosan, Cristian COTA(S): RE-1193