Service Quality Perception and Satisfaction: Buying Behaviour Prediction in an Australian Festivalscape / Johan Bruwer
COTA(S): RE-1610
Dynamic Nature of Destination Image and Influence of Tourist Overall Satisfaction on Image Modification / BongKoo Lee, Choong-Ki Lee, Jaeseok Lee
COTA(S): RE-111
Structural relationships among destination preference, satisfaction and loyalty in Chinese tourists to Australia / Iris Yue Mao, Hanqin Qiu Zhang
Visitors’ Emotional Responses to the Festival Environment / Jenny (Jiyeon) Lee
COTA(S): RE-1562
Investigating Relationships Among Festival Quality, Satisfaction, Trust, and Support: The Case of an Oriental Medicine Festival / Hak-Jun Song [et al]
A novel framework for customer-driven service strategies: A case study of a restaurant chain / Li-Fei Chen
COTA(S): RE-1193
Guide pratique de la gestion des destinations touristiques / OMT
COTA(S): 15058-Dg
Classements, labels et avis de consommateurs : L'enjeu véritable est l'hypersatisfaction du client / Alexia Mercorelli
COTA(S): RE-410
Le public des musées a changé / Jacqueline Eidelman
Domaine de Versailles: à la conquête du public français / Denis Verdier-Magneau