Understanding european tour operators' control on accommodation companies: an empirical evidence / Rita D. Medina-Muñoz, Diego R. Medina-Muñoz, Juan M. García-Falcón

Autor: Medina-Muñoz, Rita D. Coautor: ; Medina-Muñoz, Diego R.
García-Falcón, Juan Manuel

Adapting Herzberg: a conceptualization of the effects of hygiene and motivator attributes on perceptions of event quality / John L. Crompton

Autor: Crompton, John L.

Service quality in Cretan accommodations: marketing strategies for the UK holiday market / Yuksel Ekinci, Popi Prokopaki, Cihan Cobanoglu

Autor: Ekinci, Yuksel Coautor: ; Prokopaki, Popi
Cobanoglu, Cihan

La culture alimentaire française, une richesse à faire partager / Jean-Pierre, Philip Mclaughlin, Laurence Tibère

Autor: Poulin, Jean-Pierre Coautor: ; Mclaughlin, Philip
Tibère, Laurence

Backpackers in the northern territory of Australia: motives, behaviours and satisfactions / Asad Mohsin, Chris Ryan

Autor: Mohsin, Asad

The baltic states: how to create a new tourism image? / Riina Lõhmus

Autor: Lôhmus, Riina

New perspectives of satisfaction research in tourism destinations / Matthias Fuchs, Klaus Weiermair

Autor: Fuchs, Matthias Coautor: ; Weiermair, Klaus

Relatório do inquérito ao grau de satisfação

Alternate measurement approaches to recreational customer satisfaction: satisfaction-only versus gap scores / Robert C. Burns, Alan R. Graefe, James D. Absher

Autor: Burns, Robert C. Coautor: ; Alan R. Graefe
Absher, James D.

Comentary on loyalty: a strategic commitment / Stowe Shoemaker, John Bowen

Autor: Shoemaker, Stowe Coautor: ; Bowen, John