Pender, Lesley
[S.l.: s.n.]
Franchising Hospitality Services. - ed. by Conrad Lashley and Alison Morrison. - Oxford; 7996.10;
Butterworth Heinemann, 2000. - p.219-243; 7996.10
Franchising; Viagens; Transporte; Agências de viagens; Companhias aéreas
