31.		Implications of cultural differences for expatriate managers in the global hotel industry / Timothy J. Lee Autor: Lee, Timothy Jeonglyeol COTA(S): RE-1831
32.		A field study of new employee training programs: industry practices and strategic insights / J. Bruce Tracey [et al.] Resp- Sec.: Tracey, J. Bruce Hinkin, Timothy R. Thao, Li Buin Tran Emigh, Teresa Kingra, Michael Taylor, Jonathan Thorek, David COTA(S): RE-1268
33.		Understanding students’ intentions to join the hospitality industry: the role of emotional intelligence, service orientation, and industry satisfaction / Kate Walsh, Song Chang, Eliza Ching-Yick Tse Autor: Walsh, Kate Coautor: ; Song, Chang Tse, Eliza Ching-Yick COTA(S): RE-1268
34.		The importance of ethical leadership in employees’ value congruence and turnover / Guiyao Tang [et al.] Resp- Sec.: Guiyao, Tang Zhenyao, Cai Zhiqiang, Liu Hong, Zhu Xin, Yang Ji, Li COTA(S): RE-1268
35.		Strategy tools: Contextual factors impacting use and usefulness / Angela Roper, Demian Hodari Autor: Roper, Angela Coautor: ; Hodari, Demian COTA(S): RE-1193
36.		Ensuring positive feedback: Factors that influence customer satisfaction in the contemporary hospitality industry / Tijana Radojevic, Nemanja Stanisic, Nenad Stanic Autor: Radojevic, Tijana Coautor: ; Stanisic, Nemanja Stanic, Nenad COTA(S): RE-1193
37.		As 10 características mais importantes num profissional hoteleiro / Marta Barradas Autor: Barradas, Marta COTA(S): RP-1062
38.		Estimating future room occupancy fluctuations to optimize hotel revenues / Candy Mei Fung Tang, Brian E. M. King, Nada Kulendran Autor: Tang, Candy Mei Fung Coautor: ; King, Brian E. M. Kulendran, Nada COTA(S): RE-1562
39.		Millennials revolucionam a indústria hoteleira / Publituris Hotelaria Col.autor: Publituris Hotelaria COTA(S): RP-1062
40.		Marketing digital ganha terreno em 2015 / Publituris Hotelaria Col.autor: Publituris Hotelaria COTA(S): RP-1062