The effect of physical environment on passenger delight and satisfaction: Moderating effect of national identity / Faizan Ali, Woo Gon Kim, Kisang Ryu
Influence of experiences on memories, satisfaction and behavioral intentions: A study of creative tourism / Faizan Ali, Kisang Ryu and Kashif Hussain
Resort hotel service performance (RESERVE) - an instrument to measure tourists' perceived service performance of resort hotels / Faizan Ali, Kashif Hussain and Kisang Ryu