Product diversification and property performance in the urban lodging market: the relationship and its moderators / Yang Yang, Yang Cao and Li-Ting (Grace) Yang
Impact of quality on estimations of hotel efficiency / Marta Arbelo-Pérez, Antonio Arbelo and Pilar Pérez-Gómez
Assessing the effectiveness of empowerment on service quality: a multi-level study of Chinese tourism firms / Meizhen Lin, Xiaoyi Wu and Qian Ling
Vicious advice: analyzing the impact of TripAdvisor on the quality of restaurants as part of the cultural heritage of Venice / Andrea Ganzaroli, Ivan De Noni and Peter van Baalen
Responsabilidad social corporativa: restaurantes / Martha Ríos-Manríquez, María Dolores Sánchez-Férnandez y Cecilia Lucía González Martínez
Experiência única e memorável de Lisboa para o mundo / Vitor Costa
Relação qualidade-preço da Air Europa é imbatível / José Luís Elias e Jose Minguez
Tomaz do Douro. Diferentes oportunidades de explorar o Douro / Sofia Soares Carraca