Service customization: To upgrade or to downgrade? An investigation of how option framing affects tourists’ choice of package-tour services / Liyin Jin, Yanqun He, Haiyan Song
A mediation model of tourists' repurchase intentions for packaged tour services / Yanqun He, Haiyan Song
Game-theoretic approach to competition dynamics in tourism supply chains / Shu Yang, George Q. Huang, Haiyan Song, Liang Liang