1.		O que estão a fazer os hotéis para captar e reter o talento? / Pedro Chenrim Autor: Chenrim, Pedro
2.		Quatro passos simples para a qualidade na decisão / Luís Pereira Filipe Autor: Filipe, Luís Pereira
3.		Tourism small and medium enterprise management practices and firm performance / Kalsitinoor Set, Frank W. Agbola and Amir Mahmood Autor: Set, Kalsitinoor Coautor: ; Agbola, Frank W. Mahmood, Amir
4.		Assessing the temporal stability of the ecotourism evaluation scale: testing the role and value of replication studies as a reliable management tool / Nabin Baral Autor: Baral, Nabin
5.		You got a free upgrade? What about me? The consequences of unearned preferential treatment / Jeong-Yeol Park, SooCheong (Shawn) Jang Autor: Park, Jeong-Yeol Coautor: ; Jang, SooCheong (Shawn)
6.		Strategy tools: Contextual factors impacting use and usefulness / Angela Roper, Demian Hodari Autor: Roper, Angela Coautor: ; Hodari, Demian
7.		Tourisme & marketing de contenu / Yann Gourvennec [et al.] Resp- Sec.: GOURVENNEC, Yann DAUM, Jérémie CROUZET, Florence SNELL, Wyllis STEIN, Gérald DALLEMAGNE, Julie Perroy, François Martín, David GOFF, Deborah Le PÔ, Frédéric Kepper, Sophie de
8.		Check-In Check-Out Managing Hotel Operations / Gary K. Vallen Autor: Vallen, Gary K. Data Publicação: 2009 Coautor: Vallen, Jerome J.
9.		The impression management techniques of tour leaders in group package tour service encounters / Chi-Yun Chiang, Wei-Chun Chen Autor: Chi-Yun, Chiang Coautor: ; Wei-Chun, Chen
10.		The future potential for developing luxury tourism and hospitality in Lapland / Andrew Hallott Autor: Hallott, Andrew Data Publicação: 2013
11.		Challenges and opportunities for tourism development in small Island developing states / World Tourism Organization (UNWTO) Col.autor: OMT
12.		Transition management: a tool for implementing sustainable tourism scenarios? / Stefan Gössling [et al.] Resp- Sec.: Grössling, Stefan Hall, Michael C. Ekström, Frida Engeset, Agnes Brudvik Aall, Carlo