Best pratices in the US lodging inustry: overview, methods and champions / Laurette Dubé [et al.]
Best practices in human resources / Cathy A. Enz, Judy A. Signaw
Managing for excellence : conclusions and challenges from of best practices in the U.S. lodging industry / Laurette Dubé [et al.]
Revisiting the best of the best: innovations in hotel pratice / Cathy A. Enz, Judy A. Signaw